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DONOR FAQ

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​Why We Don’t Arrange Meetings with Children

At Snowland Journeys, we are deeply grateful for your support. Every donation helps children in the Himalayas reunite with their families and build a brighter future.

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Why Can’t I Meet or Hear Directly from the Children?
For safeguarding and ethical reasons, Snowland Journeys never connects donors directly with children. This policy follows the UN Convention on the Rights of the Child and international safeguarding guidelines used by leading organisations such as UNICEF, Save the Children and Oxfam.

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Why is this Important?

  • Dignity: Children should never feel they owe something in return for support. Being asked to thank donors can make them feel like victims, which can harm their self-esteem.

  • Safety: Protecting children’s privacy is our top priority. Allowing access to donors would put their wellbeing at risk.

  • Best practice: Across international development, it is widely agreed that direct donor-beneficiary contact is not appropriate. We apply the same standards, even as a small organisation.

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How will I Know the Impact of my Gift?
Instead of personal contact, we share a newsletter which includes:

  • Project updates and impact reports written by our team.

  • Photos and films of group activities, never of individual children thanking donors.

  • Stories and reflections from our Nepalese partners, showing how your support makes a difference.

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How do the Children Benefit from my Support?
Your donation helps children return home to their families after years of separation, and provides them with ongoing emotional, educational and practical support. This is a life-changing gift of dignity, belonging, and opportunity.

 

 

Our Approach to Safeguarding and Gratitude

At Snowland Journeys, protecting children’s dignity and well-being is at the heart of everything we do. That’s why we never ask children to thank donors directly. Their voices are shared only to tell their own stories, not to express gratitude. When adults in the community speak, they talk about the impact of the programmes in their lives - not about owing thanks. All formal thanks come from our team, on behalf of everyone involved. This way, your support gives children what they most need: the chance to go home, grow up safely, and thrive with dignity.

 

 

Donor Visits

Your support makes a life-changing difference for children in the Himalayas. To protect their dignity, privacy and wellbeing, we don’t arrange donor visits to schools or children. This follows the same safeguarding standards as organisations like UNICEF, Save the Children and Oxfam.

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Instead, we’ll keep you close to the journey in other ways - through stories, photos of group activities, and updates from our Nepalese team. That way, you can see the impact of your generosity, while knowing the children are safe, protected and free to thrive.

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